A leader in Customer Experience Management. Our proven experience and systems use information from a variety of sources, including mystery shop visits and store audits to quantify the gap between your brand promise and the reality of exactly what your customers have experienced. Shopping for new clothes at stores like The Gap, Macy's, Old Navy, Banana Republic and other top retailers
Dining with your family or friends at restaurants like Olive Garden, Cheesecake Factory, McDonald's, Black Angus, Outback, Burger King and other popular restaurants. You will pose as a typical shopper so you can give us feedback about their employees customer service, sales ability, product knowledge, procedures, and professionalism. We turn the information (you gave us) over to the company executives and they would carry out their own duties in improving their services.
Most companies employ our assistance when people give complaints about their services or when they feel there are needs for them to improve their general service. Your Identity would be kept confidential as the job states (secret shopper). You would be paid $200 for every survey you carry out ,bonus on your transportation allowance and funds would be given to you if you have to dine as part of the duty.
Your job will be to evaluate and comment on customer service in a wide variety of shops, stores, restaurant and services in your area. No commitment is made on this job and you would have flexible hours as it suits you. If you are interested do send in your:
Your Full Name: Your Residence address: City: State: Zip Code: Present work address: Home and mobile Phone numbers: Email address: Your Age and Current Occupation: Your Gender:
So we can look at your distance from the locations which you have to put your service into, and your address would also be needed for your payments. We also implore you to send a scanned copy of any form of Identification for the processing of your application form and also for record purpose but if you cannot provide it presently then you can provide it later..
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